Privacy

Who we are

The Garlic Farm is a family run business focusing on providing excellent quality garlic and garlic related products to its customers. As a business we are committed to maintaining the trust and confidence of our customers and stakeholders. In particular, we would like you to know that The Garlic Farm never shares personal information with other companies or businesses for marketing purposes. This privacy policy outlines the kind of information we do collect, why we collect it, how we use it and how we keep it secure.

Cookies

We use Cookies on our website to manage the operation and performance of our website. Cookies are small data text files that are placed on your computer when you visit a website. Cookies help to make websites work efficiently and provide us with information about how our website is used.


How to Manage Cookies

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies but you can modify your browser setting to decline Cookies although this may prevent you from taking full advantage of the website. For further information visit www.aboutCookies.org.uk

Guest Wi-fi

When you use The Garlic Farm guest Wi-Fi you will be asked to sign in using your email address which is not used for marketing purposes and is fully encrypted to be kept secure. We may collect data about: - your device; - the volume of data which you use; - the websites and applications which you access; and - your usage by access time, frequency and location.

Mailing Lists & Marketing

As part of the registration process for our e-newsletters, we collect personal information such as email addresses. We use that information for a couple of reasons: to tell you about offers you've asked us to tell you about; to contact you if we need to obtain or provide additional information relating to your order; to check our records are right and to check every now and then that you're happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

When you order a product from us via our website or by phone, we take your email address, address and phone number in order to ensure delivery. We keep these details on file in case there is a problem with your order. We may ask you if you would like to be contacted in the future via our e-newsletters. Your data will always be kept secure and we do not share this information with any other organisations or businesses.

If you choose to subscribe to our mailing list, you can unsubscribe at any time by clicking the unsubscribe link.

We only add people to our mailing lists who have expressly asked us to contact them and we endeavour to only communicate information we feel will be of interest to you as a customer of The Garlic Farm.

Product Recall

We will keep customer details securely for two years in case of product recall. If you have chosen not to be contacted for any other purposes, we will only use your details in the rare event that there is a problem with a product you have purchased.

Event Tickets

If you purchase a ticket for an event at The Garlic Farm, we collect your personal data in order to communicate with you regarding the event, share ticket information and relevant event information. You may purchase tickets for events directly with us without sharing personal information. Please be assured that we do not share your personal details with any other company.

Links to third party sites and social media

The Garlic Farm website includes links to other sites such as Facebook, Twitter and Instagram. The Garlic Farm does not control third party sites and we encourage you to read the Privacy Policy of such sites. We do not share your personal data with third party sites.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer who can be contacted via: enquiries@thegarlicfarm.co.uk

Contact Us

If you would like to get in touch to discuss this policy, the scope of the policy, how we use your personal information, to exercise your rights or to provide feedback or make a complaint about the use of your information, please contact us at enquiries@thegarlicfarm.co.uk

Wholesale Customers

If you are a wholesale customer, we keep your contact details on file to communicate with you regarding your orders and to follow up in case of any problems. We never share your details with anyone else.